question_answer

Given below is a letter with four blanks. Fill those blanks with the options provided in P, Q, R, S to make it a sensible one.

To

Mr. Sachin Tamboli

Customer Service Representative

Efficient Electronics

Madurai, Tamil Nadu

Dear Mr. Tamboli

I bought a refrigerator from your store last week and I would like to complain about the condition of the new refrigerator.

I have been using it for only a week and it is already malfunctioning. The refrigerator does not ____I__ make ice. I have checked the regulator and ____II____ an hour. The product brochure also states that it instantly defrosts but it does not do this. The refrigerator has a one-year warranty and I want to have it replaced as soon as possible. As per the warranty, _____ III ____replacement. I have attached the receipt and warranty for your reference. I hope you would promptly look into this matter. I have been a regular ____ IV _____I have been dissatisfied with your product.

Sincerely,

Ms. Priyal Kudesia

KKNagar, GK Ground

P: turned it to the highest mark, but could not feel the chill after half

Q: I can also avail of my money back in case I am not satisfied with the product

R: get cold enough and the freezer cannot

S: customer of your store for many years now and this is the first time

A)  PRSQ

B)  RPQS

C)  SQRP

D)  QSRP

E)  None of these