Answer:
Mr Sharma is a cautious consumer. He had taken the cash memo for the book, he purchased. Therefore he can recover the extra money (i.e. Rs. 80). Besides, as per the Consumer Protection Act, 1986, following options are also available to him agairs-1 bookseller. (i) He can return the book and ask for the repayment of Rs.800 which he paid for buying the book. (ii) He can sue the bookseller for using unfair and restrictive trade practices.
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