10th Class Computers Science Data Communication and Networking Question Bank

done Case-Based - Communication Skills-II Total Questions - 7

• question_answer1)

  Direction – Q.1 to Q.7

  Communication

  Communication is the basis to maintaining successful relations. People communicate with each other in a number of ways that depends upon the message and its context in which it is being sent. There are three methods of communication - Verbal Communication, Nonverbal Communication, and Visual Communication. Verbal communication uses spoken words to communicate a message. It can be one-on-one, over the phone or in group meetings etc. Nonverbal communication is communication without words. This communication is through gestures, body language, posture, or facial expressions. It is all about the body language of speaker. Facial expressions are the most common among all nonverbal communication. Visual communication is communication through the use of visual aids. It is visual display of information like topography, photography, signs, symbols and designs etc.

  Based on above paragraph answer the following questions: Talking comes under which type of communication?
  A)
  Verbal         done clear
  B)
  Non-verbal done clear
  C)
  Written                done clear
  D)
  Dramatic done clear
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• question_answer2)
  Which of these has maximum reach?
  A)
  Writing done clear
  B)
  Listening done clear
  C)
  Speaking              done clear
  D)
  Talking done clear
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• question_answer3)
  How many ways are there to communicate?
  A)
  1  done clear
  B)
  2 done clear
  C)
  3                           done clear
  D)
  4 done clear
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• question_answer4)
  What is communication without words?
  A)
  Non-verbal communication done clear
  B)
  Telepathy done clear
  C)
  Sign language done clear
  D)
  Gestures done clear
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• question_answer5)
  Which of the following is NOT a form of non-verbal communication?
  A)
  Body language done clear
  B)
  Tone of voice done clear
  C)
  Facial expressions done clear
  D)
  Telepathy done clear
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• question_answer6)
  What are the two parts to communication?
  A)
  There only needs to be one part, when someone says something done clear
  B)
  When someone says something, and the other person has understood done clear
  C)
  When someone says something, and the other person has replied done clear
  D)
  When someone says something while using non-verbal communication done clear
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• question_answer7)
  You ask a co-worker if they can help you with a client, he crosses arms and rolls his eyes but does not say anything. Has he communicated?
  A)
  No, at this stage it is one-way communication done clear
  B)
  No, when they answers you he will have communicated back, completing two-way communication done clear
  C)
  No, but is being rude done clear
  D)
  Yes, he has used non-verbal communication done clear
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