Answer:
Under
COPRA, a three-tier quasi-judicial machinery at the district, state and
national levels has been set up for redressal of consumer disputes.
District Courts deal with cases involving claims up to ` 20 lakh, State Level
Courts between ? 20 lakh and `
1 crore and the National Level Court deals with cases involving claims
exceeding `
crore. If a case is dismissed in District Level Court, the consumer can also
appeal to the State and then to the National Level Court.
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