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Principles of management are not
(a) universal
(b) flexible
(c) absolute
(d) behavioural
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How are principles of management formed?
(a) In a laboratory
(b) By experiences of managers
(c) By experiences of customers
(d) By propagation of social scientists
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The principles of management are significant because of
(a) increase in efficiency
(b) initiative
(c) optimum utilization of resources
(d) adaptation to changing technology
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Henry Fayol was a
(a) social scientist
(b) mining engineer
(c) accountant
(d) production engineer
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Which of the following statement best describes the principle of 'Division of Work'?
(a) Work should be divided into small tasks
(b) Labour should be divided
(c) Resources should be divided among jobs
(d) It leads to specialisation
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'She/He keep machines, materials, tools etc ready for operations by concerned workers'. Whose work is described by this sentence under functional foremanship?
(a) Instruction card clerk
(b) Repair boss
(c) Gang boss
(d) Route clerk
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Which of the following is not a Principle of management given by Taylor?
(a) Science, not rule of the thumb
(b) Functional foremanship
(c) Maximum not restricted output
(d) Harmony not discord
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Management should find 'One best way' to perform a task. Which technique of scientific management is defined in this sentence?
(a) Time study
(b) Motion study
(c) Fatigue study
(d) Method study
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Which of the following statements best describes 'Mental Revolution'?
(a) It implies change of attitude
(b) The management and workers should not play the game of one upmanship
(c) Both management and workers require each other
(d) Workers should be pain more wages
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Which of the following statements is false about Taylor and Fayol?
(a) Fayol was a mining engineer whereas Taylor was a mechanical engineer
(b) Fayol's principles are applicable in specialised situations whereas Taylor's principles have universal application
(c) Fayol's principles were formed through personal experience whereas Taylor's principles were formed through experimentation
(d) Fayol's principles are applicable at the top level of management whereas Taylor's principles are applicable at the shop floor
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How is the Principle of 'Unity of Command' useful to management? Explain briefly.
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Define scientific management. State any three of its principles.
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If an organisation does not provide the right place for physical and human resources in an organisation, which principle is violated? What are the consequences of it?
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Explain any four points regarding significance of principal of management.
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Explain the principle of 'Scalar Chain' and gang plank.
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Explain the principles of scientific management given by Taylor.
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Explain the following principles of management given by Fayol with examples.
(a) Unity of direction
(b) Equity
(c) Espirit de Corps
(d) Order
(e) Centralisation and decentralisation
(f) Initiative
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Explain the technique of 'Functional Foremanship' and the concept of 'Mental Revolution' as enunciated by Taylor.
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Discuss the following techniques of scientific work study
(a) Time study
(b) Motion study
(c) Fatigue study
(d) Method study
(e) Simplification and standrdistion of work
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Discuss the differences between the contributions of Taylor and Fayol.
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Discuss the relevance of Taylor and Fayol's contribution in the contemporary business environment.
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Paragraph
‘F’ limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime.
But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined. The spirit of teamwork, which had characterised the company, previously was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease.
Actually the company had implemented changes without creating the required infrastructure.
Identify the principle of management (out of 14 given by Henry Fayol) that were being violated by the company.
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Explain these principles in brief.
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What steps should the company management take in relation to the above principles to restore the company to its past glory?
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(Related to case Paragraph 1) Page No. 70
The management of company ‘F’ Limited now realized its folly. In order to rectify the situation, it appointed a management consultant 'M consultants' to recommend a restructure plan to bring the company back on the rails. 'M consultants' undertook a study of the production process at the plant of the company ‘F’ limited and recommended the following changes
1. The company should introduce scientific management with regard to production.
2. Production Planning including routing, scheduling, dispatching and feedback should be implemented.
3. In order to separate planning from operational management 'Functional foremanship' should be introduced.
4. Work study should be undertaken to optimise the use of resources.
5. 'Standardisation' of all activities should be implemented to increase efficiency and accountability.
6. To motivate the workers 'Differential Piece Rate System' should be implemented.
7. The above changes should be introduced apart from the steps recommended in case problem-1 (as an answer to question number 3 of that case problem).
It was expected that the changes will bring about a radical transformation in the working of the company and it will regain its pristine glory.
Do you think that introduction of scientific management as recommended by M consultants will result in intended outcome.
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What precautions should the company undertake to implement the changes?
Give your answer with regard to each technique separately as enunciated in points 1 through 6 in the case problem.
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