12th Class Business Studies Directing

  • question_answer 32)
    Give a model of formal communication system that the company can follow. Identify the barriers in this model, how can they be removed?

    Answer:

    The most suitable model for formal communication Barriers to Effective Communication (i) Barriers Due to Organisational Structure An organisational structure is complex with numerous levels in between which creates distance between the top management and the workers. With loin; lines of communication, there is possibility of message losing its significance. (ii) Psychological Barriers Every one perceives information in the light of their own experiences, prejudices and thinking. (iii) Inability to communicate The lack of ability to communicate leads to misunderstanding and confusion. Different people have different meaning for same words. (iv) Status and Position Sometimes, effective flow of communication is hampered by status and position of the sender and receiver. Measures to Overcome the Barriers (i) Clarity in the thoughts of the sender is must for effective communication. (ii) The sender should try to make the message meaningful and understandable. (iii) Message should be precise and to the point. (iv) The sender should always take the feedback from the receiver.


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