question_answer 18)

What scenarios of consumer protection do you foresee when the measures proposed in the above news report are implemented?

Answer:

With the implementation of online registration, educated and technology friendly consumer will gain but in my opinion the unaware, ignorant and simple consumers who still are far away from e-governance would stand in need of the 3 forums working efficiently and effectively. Thus both the systems should work parallel, hand in hand to protect the interests of different types of consumers.