Answer:
The distinctive features oi multiple shops ate as under: (1) Chain stores specialise m value based article. The articles are sold by all the similar shops charging uniform price. (2) They operate on "cash and carry" principles and do not allow credit and free delivery services to customers. The goods are sold on cash basis. (3) The main objective of the chain stores is to establish direct contact with the consumers by eliminating middlemen, (4) They operate under centralised control and are horizontally integrated. (5) The layout of these shops is simple and similar.
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