question_answer

Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120-150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M114 Model Town, Ambala.

Or

You are living in a village along a national highway. The state roadways bus does not stop near your village. Write a letter in 120-150 words to the General Manager. State Railways requesting a bus stop for your village. Give all the reasons why you need a bus stop there. You are Omar/Amna, Gopalpur, Dist. Ramnagar.

Answer:

Amar/Amrita             M 114, Model Town, Ambala             24th January, 20XX             The Manager             Ram Electronics             Pusp Vihar             Ambala             Subject: Complaint against defective T. V. Set.                         Sir,                         I bought a L.G. 21 "colour TV set from your showroom against cash memo no. 3212 dated 15th Jan, 20XX. You assured me that your T.V. sets were far superior in function than the televisions of other companies.             Last week it started showing defects. I thought that the sound problem was due to weak signals and that it would rectify but it stayed with a more stronger frequency as well. Now the situation is that the sound is not clear at all. It is jarring and, the colours fade away suddenly. Since the TV", set is within the guarantee period of two years, you are requested to get the defects rectified by your service engineers. In case if the set is beyond repair, kindly get it replaced.             Thank you,             Your sincerely             Amar/Amrita

Or

Gopalpur,             Dist. Ramnagar             16th March, 20XX             The General Manager             The State Roadways Authority             Subject-Request for a bus stop.                         Sir,                         I beg to draw your kind attention to the problem of transport (a bus stop for our village, Gopalpur.) As you are aware, Gopalpur is situated along the national highway. But the villagers are facing the burnt of isolation as there is no bus stop within a radius of 2 km. Since the bus connection is unavailable, the autos and taxis also don?t have a stand nearby. It becomes extremely difficult to commute from the place except in ones own vehicle.             I requested you to start the bus service in our village at the earliest, so that the inconvinence being caused to the villagers is permanently eradicated.             Looking forward to an early action by the concerned authorities.             Your truly,             Omar