question_answer

Arnav is the production manager of Technomart Corporation. Due to heavy demand of the company's product and excessive load on production department, Arnav delegated part of his authority and work to his subordinate supervisor. Since, the supervisor was not proficient in handling the work, work quality degraded resulting in poor quality output. Thereafter, the manager is of the view that he is not responsible for the quality of work, as he has delegated responsibility to his subordinate. Do you agree with his view point? Justify your answer by giving proper arguments. Also, identify the values being violated in this case.

Answer:

I do not agree with the viewpoint of the manager, as authority can be delegated, but responsibility cannot be delegated by a manager. The manager remains responsible to his own superior for the tasks which he may have assigned to his subordinate. In other words, the manager cannot escape from his responsibility for any default or mistake on the part of his subordinates. The process of delegation does not relieve the manager from his own responsibility. Values that are violated in this case are: (i) Responsibility (ii) Efficient use of resources