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question_answer1)
Business process re-engineering is........of business process?
A)
Fundamental rethinking done
clear
B)
Radical redesign done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer2)
BPR is required in........ cases.
A)
1 done
clear
B)
2 done
clear
C)
3 done
clear
D)
not required done
clear
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question_answer3)
For BPR one must know the detailed information
A)
Internal sources done
clear
B)
external sources done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer4)
In BPR information should be
A)
Stored by the receiver done
clear
B)
Shared with any person done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer5)
In BPR, technology should be
A)
Traditional done
clear
B)
latest done
clear
C)
Any of the above done
clear
D)
None of the above done
clear
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question_answer6)
Total quality management seeks to integrate
A)
Marketing function done
clear
B)
finance function done
clear
C)
Production function done
clear
D)
All of the above done
clear
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question_answer7)
TQM focuses on
A)
Meeting customer needs done
clear
B)
Organisational objects done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer8)
Match the following
List I | List II |
A. | Management commitment | 1. | Attain, maintain, improve standard |
B. | Employee empowerment | 2. | Customer driven quality |
C. | Continuous improvement | 3. | Training suggestion scheme |
D. | Customer focus | 4. | Plan, do, check, act |
Codes
A)
A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done
clear
B)
A\[\to \]1, B\[\to \]2, C\[\to \]3, D\[\to \]4 done
clear
C)
A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4 done
clear
D)
A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done
clear
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question_answer9)
Consider the following statement. |
I. QC originally began in the Japan. |
II. The most widely discussed and undertaken intervention of employee involvement is the quality circle. |
Which of the statement (s) given above is/are correct? |
A)
Only I done
clear
B)
Only II done
clear
C)
Both I and II done
clear
D)
None of the above done
clear
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question_answer10)
Quality circle is a group of employees who meet regularly to discuss
A)
Their quality problems done
clear
B)
Investigate causes of problems done
clear
C)
Recommend solutions done
clear
D)
All of the above done
clear
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question_answer11)
For ideal size of QC (Quality Circle) it is member should be ...... in numbers.
A)
2 to 3 done
clear
B)
3 to 5 done
clear
C)
6 to 8 done
clear
D)
15 to 20 done
clear
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question_answer12)
Objective of QC is
A)
Improvement in quality done
clear
B)
Improvement in methods done
clear
C)
Promoting morale of employees done
clear
D)
All of the above done
clear
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question_answer13)
Which one is not the feature of QC?
A)
Large size done
clear
B)
Voluntary groups done
clear
C)
Regular meeting done
clear
D)
Quality focused done
clear
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question_answer14)
Each QC has ....... agenda.
A)
Separate done
clear
B)
common done
clear
C)
Any of the above done
clear
D)
None of the above done
clear
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question_answer15)
Benchmarking involved looking outwards to
A)
Examine how other achieve performance level done
clear
B)
Understand the processes other use done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer16)
Consider the following statements |
I. Application of benchmarking involves four steps. |
II. Benchmarking should not be considered a one-off exercise. |
Which of the statement (s) given above is/are correct? |
A)
Only I done
clear
B)
Only II done
clear
C)
Both I and II done
clear
D)
None of the above done
clear
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question_answer17)
Match the following
List I | List II |
A. | Strategic benchmarking | 1. | can lead to innovation and dramatic improvements |
B. | Competitive benchmarking | 2. | often results in short term benefits |
C. | Process benchmarking | 3. | when business need to improve overall performance |
D. | Functional benchmarking | 4. | through trade associations or third parties |
Codes
A)
A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1 done
clear
B)
A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4 done
clear
C)
A\[\to \]1, B\[\to \]2, C\[\to \]3, D\[\to \]4 done
clear
D)
A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done
clear
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question_answer18)
An organisation has competitive advantage it its profitability is........ than average profitability of the industry.
A)
Lower done
clear
B)
equal done
clear
C)
Higher done
clear
D)
None of these done
clear
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question_answer19)
Strategic management is ........process.
A)
One time done
clear
B)
weekly done
clear
C)
Yearly done
clear
D)
continuous done
clear
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question_answer20)
Strategic management is applicable in
A)
Small organization done
clear
B)
large organisation done
clear
C)
Every organization done
clear
D)
None of the above done
clear
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question_answer21)
Knowledge, management consists of
A)
Initiatives done
clear
B)
processes done
clear
C)
Strategies done
clear
D)
All of the above done
clear
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question_answer22)
ISO certification is required
A)
To increase success on public and private tenders done
clear
B)
To improve internal efficiency and reduce costs done
clear
C)
Both (a) and (b) done
clear
D)
None of the above done
clear
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question_answer23)
What is the full form of ISO?
A)
International Organisation for Standardisation done
clear
B)
Internal Subscription Organisation done
clear
C)
Internation Subscription Organisation done
clear
D)
International Standardisation Organisation done
clear
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question_answer24)
What is the principle aim of business process, standardisation?
A)
To unify the procedures in organisation done
clear
B)
To united the different organisation done
clear
C)
To unify the accounting practices done
clear
D)
To modify the market situation done
clear
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question_answer25)
Which of the following statement/s is/are correct? |
I. TQM implementation should be delayed until the organisation is in a stable state. |
II. TQM accept the nation that amistad can be made by people. |
Select the correct answer using the codes given below |
A)
Only I done
clear
B)
Only II done
clear
C)
Both I and II done
clear
D)
Neither I nor II done
clear
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question_answer26)
Which of the following is not the principle of ISO certificate?
A)
Situation control done
clear
B)
Document control done
clear
C)
Record control done
clear
D)
Corrective action done
clear
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question_answer27)
What is the meaning of ISOS in Greek?
A)
Equal done
clear
B)
Equality done
clear
C)
Equity done
clear
D)
Equation done
clear
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question_answer28)
Which of the following is not the result of business process standardisation?
A)
Variability reduction done
clear
B)
Company training culture done
clear
C)
Profit maximisation done
clear
D)
Employee retentions done
clear
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question_answer29)
Which of the following statement/s is/are correct? |
I. Knowledge management is imperatives of meeting tactical and strategic requirement. |
II. Knowledge management creates values for organisation. |
Select the correct answer using the codes given below |
A)
Only I done
clear
B)
Only II done
clear
C)
Both I and II done
clear
D)
Neither I nor II done
clear
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question_answer30)
Which of the following is not the principle of TQM?
A)
Statistical tools done
clear
B)
Supplier partnership done
clear
C)
Measurement and recognition done
clear
D)
Methodological tools done
clear
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question_answer31)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) QC is small group of employees. |
Reason (R) Group of employees of QC should not of similar area. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer32)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Size of QC should not be too big. |
Reason (R) So that meaningful participating in meeting may be possible. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer33)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Due to globalisation management research has been expanding at faster rate. |
Reason (R) India adopted new economic tools namely liberation, privatisation, globalisation in 1990. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer34)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Business process re-engineering is aimed at minimising cost of resource |
Reason (R) Resource for business are decreasing at faster rate. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer35)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Total quality management is an approach to integrate all functions of organistion. |
Reason (R) TQM approach rest on the assumption of do the right things at right time. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer36)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Understanding in detail existing business processes is key to banchmarking. |
Reason (R) Banchmarking set an implicit target for the management. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer37)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Mission statement is the role set by organisation to servels its stakeholders. |
Reason (R) Mission statement is the tool to stakeholders to track organisation work. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer38)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Strategic intent is the key to competitive advantages. |
Reason (R) Strategic intent includes directing organisations attention. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer39)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) Procedure manuals aim to standardise jobs to attain the desire quality. |
Reason (R) Procedure manuals is one of the process execution path. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
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question_answer40)
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct? |
Assertion (A) ISO Organisation aimed to maintain a unified industrial standard across the world. |
Reason (R) Preventive action is one of the core principle certificate of the ISO. |
Codes
A)
Both A and R are true and R is the correct explanation of A done
clear
B)
Both A and R are true, but R is not the correct explanation of A done
clear
C)
A is true, but R is false done
clear
D)
A is false, but R is true done
clear
View Solution play_arrow