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UPSC Economics Business and Foreign Trade / व्यापार और विदेश व्यापार Question Bank Digital Economy and GST & Economic Survey - 2017

  • question_answer
    Which bank has launched India's first Artificial Intelligence (AI)-based banking chatbot "Electronic Virtual Assistant (EVA)" for customer service?

    A) ICICI Bank                   

    B) HDFC Bank

    C) Axis Bank        

    D) SBI

    Correct Answer: B

    Solution :

    HDFC Bank has recently launched India's first Artificial Intelligence (AI)-based banking chat bot "Electronic Virtual Assistant (EVA)" for customer service. EVA can answer millions of customer queries across multiple channels instantly. Eva can assimilate knowledge from thousands of sources and provide answers in simple language in less than 0.4 seconds.


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