-
question_answer1)
Effective selling skills depends on [SBI PO 2013; PNB Clerk 2010]
A)
number of languages known to the DSA done
clear
B)
data on marketing staff done
clear
C)
Information regarding IT market done
clear
D)
Knowledge of related markets done
clear
E)
ability to talk fast done
clear
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question_answer2)
Which of the following is/are examples of the popular sales promotion activities?
A)
Buy one get one free done
clear
B)
Customer relationship management done
clear
C)
Merchandising done
clear
D)
Free samples done
clear
E)
All of the above done
clear
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question_answer3)
Leads can be best sourced from [SBI PO 2013]
A)
foreign customer done
clear
B)
Yellow pages done
clear
C)
dictionary done
clear
D)
List of vendors done
clear
E)
Local supply chains done
clear
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question_answer4)
A Direct Selling Agent (DSA) is required to be adopt in [SBI PO 2013]
A)
Surrogates marketing done
clear
B)
training skills done
clear
C)
Communication skills done
clear
D)
market research done
clear
E)
OTC marketing done
clear
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question_answer5)
Sales promotion may be effective, when.......... techniques are used.
A)
advertising and salesmanship done
clear
B)
Pricing done
clear
C)
BEP done
clear
D)
EOQ done
clear
E)
All of the above done
clear
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question_answer6)
Post-sales activities include [SBI PO 2013]
A)
Sales presentation done
clear
B)
Customer feedback done
clear
C)
Customer identification done
clear
D)
Customer apathy done
clear
E)
Product design done
clear
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question_answer7)
'Benchmark' mean [SBI Steno 2012; PNB Clerk 2009]
A)
Sales performance measurement done
clear
B)
marks given to sales persons done
clear
C)
appraisal done
clear
D)
standard value for comparison done
clear
E)
automation done
clear
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question_answer8)
Communication skills in the case of a DSA means [SBI Steno 2012]
A)
giving lengthy speeches done
clear
B)
Sending good SMS messages done
clear
C)
being talkative done
clear
D)
ability to convince the customer with the right choice of works done
clear
E)
being multi linguist done
clear
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question_answer9)
The sales promotion targeted at the consumer is called
A)
Consumer sales promotion done
clear
B)
trade sales promotion done
clear
C)
retailer sales promotion done
clear
D)
Wholesaler sales promotion done
clear
E)
None of the above done
clear
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question_answer10)
Effective communication skills are not required in marketing if
A)
demand exceeds supply done
clear
B)
Supply exceeds demand done
clear
C)
buyer is illiterate done
clear
D)
Seller is illiterate done
clear
E)
None of the above done
clear
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question_answer11)
The sales promotion can be directed at
A)
customer done
clear
B)
Sales staff done
clear
C)
distribution channel members done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer12)
Free samples are given to consumers to
A)
Introduce a new product done
clear
B)
expand the market done
clear
C)
Both [a] and [b] done
clear
D)
target the profit done
clear
E)
target the market done
clear
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question_answer13)
Direct marketing means [SBI Steno 2012]
A)
seminars and conferences done
clear
B)
Face-to-face selling done
clear
C)
banners done
clear
D)
Cold calls done
clear
E)
Sales presentations done
clear
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question_answer14)
The sales promotion targeted at the retailers and wholesalers is called
A)
Consumer sales promotion done
clear
B)
user's sales promotion done
clear
C)
Primary sales promotion done
clear
D)
trade sales promotion done
clear
E)
Tertiary sales promotion done
clear
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question_answer15)
The most essential quality of a good sales person is [SBI Steno 2012]
A)
questioning skills done
clear
B)
good appearance done
clear
C)
production skills done
clear
D)
good communication done
clear
E)
Curiosity done
clear
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question_answer16)
Which is the benefit of sales promotion?
A)
Thrill in life due to contests done
clear
B)
Skill development of the users done
clear
C)
Low price product done
clear
D)
Social life changed done
clear
E)
All of the above done
clear
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question_answer17)
After sales, service is not the job of [SBI Clerk 2009]
A)
marketing staff done
clear
B)
Sales persons done
clear
C)
directors of the company done
clear
D)
employees of the company done
clear
E)
All of the above are false done
clear
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question_answer18)
A DSAs (Direct Selling Agent's) main job is [SBI Steno 2012]
A)
to design products done
clear
B)
to sell to the target group done
clear
C)
to do market survey done
clear
D)
to distribute profits done
clear
E)
to earn incentives done
clear
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question_answer19)
Telemarketing campaigns as are resorted to [SBI Steno 2012]
A)
avoid face-to-face interactions done
clear
B)
avoid 'buyer resistance done
clear
C)
reach a larger clientele done
clear
D)
Increase cold calls done
clear
E)
reduce profits done
clear
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question_answer20)
A 'lead' means [SBI Steno 2012; PNB Clerk 2009; SBI Clerk 2008]
A)
a leash done
clear
B)
a leader done
clear
C)
an interested buyer done
clear
D)
a DSA done
clear
E)
a cold call done
clear
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question_answer21)
The aspects of the promotional mix include
A)
advertising done
clear
B)
Personal selling done
clear
C)
Publicity done
clear
D)
Sales promotion done
clear
E)
All of these done
clear
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question_answer22)
The consumer sales promotion technique includes
A)
Price deal done
clear
B)
loyal reward programme done
clear
C)
cents-off deal done
clear
D)
Price pack deal done
clear
E)
All of the above done
clear
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question_answer23)
One of the following is not required in a good sales person. Find the same [SBI Recruit 2012]
A)
Sympathetic approach done
clear
B)
good communication skills done
clear
C)
Courteous nature done
clear
D)
Persuasion skills done
clear
E)
Perseverance done
clear
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question_answer24)
A cold call means [SBI Steno 2012; SBI Clerk 2008]
A)
a futile exercise done
clear
B)
Calls made in cold countries done
clear
C)
Sales talk done
clear
D)
Old product with new wropping done
clear
E)
Calls made without prior appointment done
clear
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question_answer25)
An audio or video advertising announcement usually presented on television, radio or in a movie theater is called [SBI Clerk 2012]
A)
Publicity done
clear
B)
Creative done
clear
C)
banner done
clear
D)
Sponsorship done
clear
E)
commercial done
clear
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question_answer26)
The trade sales promotion technique include
A)
trade allowance done
clear
B)
dealer loader done
clear
C)
trade contest done
clear
D)
push money done
clear
E)
All of these done
clear
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question_answer27)
Sales promotion devices for sales force is/are
A)
more commission for more selling done
clear
B)
bonus done
clear
C)
contests done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer28)
Major consumer promotion tools are
A)
samples done
clear
B)
coupons done
clear
C)
Cash refund offers done
clear
D)
premiums done
clear
E)
All of these done
clear
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question_answer29)
Inviting prospective purchasers to try the product without cost in the hope that they will buy is known as
A)
Patronage awards done
clear
B)
free trials done
clear
C)
Prizes done
clear
D)
price packs done
clear
E)
None of these done
clear
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question_answer30)
Full form of DSA is [SBI Clerk 2011; PNB Clerk 2010]
A)
Delivery Staff Agency done
clear
B)
Direct Selling Agent done
clear
C)
Direct Supplier Agent done
clear
D)
Distribution and Supply Age done
clear
E)
Driving Sales Ahead done
clear
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question_answer31)
The meaning of conversion' in terms of sales is [SBI Clerk 2011]
A)
designing new products done
clear
B)
Converting purchaser into sellers done
clear
C)
Converting sellers into purchasers done
clear
D)
Converting perspective customers into purchasers done
clear
E)
Conversion of religion done
clear
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question_answer32)
Sales promotion means
A)
any steps that are taken for the purpose of obtaining or increasing sales done
clear
B)
Pricing done
clear
C)
profit done
clear
D)
Production cost done
clear
E)
loss done
clear
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question_answer33)
The sales process begins with [SBI Clerk 2011]
A)
Customer identification done
clear
B)
lead generation done
clear
C)
Sales presentation done
clear
D)
Sales closure done
clear
E)
Sales meet done
clear
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question_answer34)
Marketing communication mix involves
A)
personal selling and advertising done
clear
B)
sales promotion done
clear
C)
public relation done
clear
D)
publicity done
clear
E)
All of the above done
clear
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question_answer35)
Which of the following is/are example of the popular sales promotion activities?
A)
Vouchers and coupons done
clear
B)
Joint promotions done
clear
C)
Discounted price done
clear
D)
Free gifts done
clear
E)
All of the above done
clear
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question_answer36)
Find the correct sentence. [PNB Clerk 2010]
A)
higher the price, higher are the sales done
clear
B)
more sales persons lead to more sales done
clear
C)
mission statement is part of a Market Plan done
clear
D)
better sales incentives means better performance done
clear
E)
all customers are profitable customers done
clear
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question_answer37)
Which is/are the functions of sales promotion?
A)
Stimulation of consumers done
clear
B)
Help to middlemen done
clear
C)
Aid to salesmen done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer38)
Which of the following is/are the objective of sales promotion?
A)
Information to consumers done
clear
B)
Increase in sales volume done
clear
C)
Creating product identity done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer39)
The objectives of promotion are to inform persuade or remind consumers of the company's
A)
Wage and salary administration done
clear
B)
marketing mix done
clear
C)
Product mix done
clear
D)
Style done
clear
E)
gift done
clear
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question_answer40)
Promotion in marketing means [SBI Clerk 2009]
A)
passing an examination done
clear
B)
elevation from one grade to another done
clear
C)
selling the products through various means done
clear
D)
selling the product in specific area done
clear
E)
All of the above done
clear
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question_answer41)
Promotion encompasses all the tools in the marketing mix whose major role is
A)
research and development done
clear
B)
Persuasive communication done
clear
C)
market done
clear
D)
Sales done
clear
E)
gift done
clear
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question_answer42)
Which is/are tools of sales promotion?
A)
Bonus done
clear
B)
Coupon done
clear
C)
Premium done
clear
D)
Additional commission or purchase allowance done
clear
E)
All of the above done
clear
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question_answer43)
Which of the following is one of the four aspects of promotional mix?
A)
Sales promotion done
clear
B)
Sales planning done
clear
C)
Sales forecasting done
clear
D)
Sales strategy done
clear
E)
None of the above done
clear
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question_answer44)
A presentation means [PNB PO 2009]
A)
display of products done
clear
B)
explaining the utility of products done
clear
C)
a gift done
clear
D)
display of communication skills done
clear
E)
All of the above done
clear
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question_answer45)
The sequence of a sales process is [PNB Clerk 2009]
A)
a call, a lead, presentation and sale done
clear
B)
a lead, a call, presentation and sale done
clear
C)
presentation, sale, lead and call done
clear
D)
presentation, lead, sale and call done
clear
E)
sale, call, lead and presentation done
clear
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question_answer46)
Value added services means [SBI PO 2013, 12, 10, 09; SBI Clerk 2011; PNB Clerk 2009]
A)
additional cost done
clear
B)
additional production done
clear
C)
additional staff done
clear
D)
additional services done
clear
E)
All of the above done
clear
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question_answer47)
Find the incorrect option. It sales promotion involves [SBI PO 2009]
A)
building product awareness done
clear
B)
creating interest done
clear
C)
providing information done
clear
D)
designing new products done
clear
E)
None of the above done
clear
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question_answer48)
Source of sales leads are [SBI Clerk 2009]
A)
date mining done
clear
B)
market research done
clear
C)
media outlets done
clear
D)
promotional programs done
clear
E)
All of the above done
clear
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question_answer49)
Effective selling skills depend on [SBI Clerk 2012]
A)
good dress sense done
clear
B)
territory allocation done
clear
C)
sales call planning done
clear
D)
good eye contact done
clear
E)
Pat performance done
clear
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question_answer50)
The performance of a sales person depends on [SBI Clerk 2012]
A)
ability and willingness of the sales person done
clear
B)
incentive paid done
clear
C)
size of the sales team done
clear
D)
team leader's attitude done
clear
E)
his aggressive nature done
clear
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question_answer51)
Good public relations indicate [PNB Clerk 2009]
A)
improved marketing skills done
clear
B)
improved brand image done
clear
C)
improved customer service done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer52)
Team building is required [SBS Clerk 2009]
A)
only for lead generation done
clear
B)
only for after sales service done
clear
C)
for cross selling done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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question_answer53)
The performance of a salesperson can be enhanced by [SBI Clerk 2009]
A)
Increasing the sales incentives done
clear
B)
Increasing the number of products to be sold done
clear
C)
appropriate training done
clear
D)
All of the above done
clear
E)
None of the above done
clear
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