Banking Marketing Aptitude Consumer Protection Question Bank

done Consumer Protection Total Questions - 22

• question_answer1)
  Which of the following day is celebrated as world consumer right day?
  A)
   15th March                   done clear
  B)
   20th March done clear
  C)
   15th April        done clear
  D)
   20th April done clear
  E)
   None of these done clear
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• question_answer2)
  Which of the following rights of consumer protects the consumer against goods and services hazardous to health or life?
  A)
   Right to choose done clear
  B)
   Right to safety done clear
  C)
   Right to be informed done clear
  D)
   Right to seek redressal done clear
  E)
   None of the above done clear
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• question_answer3)
  Which of the following, is/are right/rights of consumer?
  A)
   Right to safety   done clear
  B)
   Right to choose done clear
  C)
   Right to be informed       done clear
  D)
   Right to be heard done clear
  E)
   All of the above done clear
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• question_answer4)
  Which of the following can play an important role for the right to consumer education?
  A)
   Consumer association done clear
  B)
   Education institutions done clear
  C)
   Policy makers done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer5)
  The Consumer Protection Act came into force in
  A)
   1986                            done clear
  B)
   1987      done clear
  C)
   1988                done clear
  D)
   1990        done clear
  E)
   None of these done clear
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• question_answer6)
  Which of the following day is celebrated as national consumer day?
  A)
   10th December  done clear
  B)
   24th January     done clear
  C)
   24th December  done clear
  D)
   15th March done clear
  E)
   None of the above done clear
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• question_answer7)
  Under which type of agreement for a contract, the buyer has a right to return the goods at any time?
  A)
   Hiring               done clear
  B)
   Agency done clear
  C)
   Bailment          done clear
  D)
   Sale done clear
  E)
   None of these done clear
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• question_answer8)
  MRTP stands for
  A)
   Market Research Technique Process done clear
  B)
   Monopolies and Restrictive Trade Practices done clear
  C)
   Member of Restrictive Trade Practices done clear
  D)
   Measurement and Research of Testing Process done clear
  E)
   None of the above done clear
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• question_answer9)
  CPA stands for
  A)
   Consumer Prevention Act done clear
  B)
   Customer Prevention Act done clear
  C)
   Consumer Precaution Act done clear
  D)
   Consumer Protection Act done clear
  E)
   None of the above done clear
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• question_answer10)
  Under the Consumer Protection Act, 1986, 'goods' means
  A)
   every kind of movable property only done clear
  B)
   every kind of immovable property only done clear
  C)
   every kind of movable property other than money done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer11)
  Under which of the following rights, the consumer must be provided the quality detail of product?
  A)
   Right to safety               done clear
  B)
   Right to be informed done clear
  C)
   Right to choose              done clear
  D)
   Right to education done clear
  E)
   None of these done clear
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• question_answer12)
  Goods under CPA, 1986 covers
  A)
   all movable property      done clear
  B)
   Stocks and shares done clear
  C)
   growing crops    done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer13)
  Which of the following rights provides a fair settlement of genuine grievances of the consumers?
  A)
   Right to seek redressal    done clear
  B)
   Right to consumer education done clear
  C)
   Right to be heard done clear
  D)
   Right to be informed done clear
  E)
   None of the above done clear
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• question_answer14)
  MRTP Act came into existence in
  A)
   1969                            done clear
  B)
   1972      done clear
  C)
   1975                done clear
  D)
   1985         done clear
  E)
   None of these done clear
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• question_answer15)
  Consumer protection means
  A)
   safeguarding interest of consumers done clear
  B)
   Safeguarding rights of consumers done clear
  C)
   Protection against unethical malpractices done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer16)
  Consumer Protection Act came into existence in
  A)
   1946                done clear
  B)
   1966 done clear
  C)
   1976                done clear
  D)
   1986 done clear
  E)
   1996 done clear
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• question_answer17)
  The time of the central consumer protection council under the Consumer Protection Act, 1986 is
  A)
   3 years                         done clear
  B)
   4 years done clear
  C)
   5 years                         done clear
  D)
   6 years done clear
  E)
   None of these done clear
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• question_answer18)
  Which of the following is not included in the term 'person' under Consumer Protection Act, 1986?
  A)
   Hindu undivided family done clear
  B)
   A co-operative society done clear
  C)
   Firm done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer19)
  The most common business malpractice leading to consumer exploitation include
  A)
   Sales of duplicate goods done clear
  B)
   Sales of sub-standard goods done clear
  C)
   hoarding and black marketing done clear
  D)
   Charging more than MRP done clear
  E)
   All of the above done clear
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• question_answer20)
  In case goods are purchased for resale, these goods under the Consumer Protection Act, 1986 are meant
  A)
   for business done clear
  B)
   for sale done clear
  C)
   for commercial purpose done clear
  D)
   All of the above done clear
  E)
   None of the above done clear
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• question_answer21)
  The Prevention of Black marketing and Maintenance of Supplies of Essential Commodities Act was passed in
  A)
   1980                done clear
  B)
   1982 done clear
  C)
   1985                done clear
  D)
   1986 done clear
  E)
   1990 done clear
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• question_answer22)
  Consumers preferably purchase quality marked products, like products with ISI, Agmark. It is their
  A)
   right to be informed        done clear
  B)
   right to safety done clear
  C)
   right to be heard done clear
  D)
   right to choose done clear
  E)
   None of the above done clear
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