question_answer 1)
E-commerce does not include:
A)
A business's interactions with its suppliers done
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B)
A business's interactions with its customers done
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C)
Interactions among the various departments within the business done
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D)
Interactions among the geographically dispersed units of the business done
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question_answer 2)
Outsourcing:
A)
Restricts only to the contracting out of Information Technology Enabled Services (ITES) done
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B)
Restricts only to the contracting out of non - core business done
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C)
Includes contracting out of manufacturing and R and D as well as services processes -both core and non-core, but restricts only to domestic territory. done
clear
D)
Includes off-shoring done
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question_answer 3)
The payment mechanism typical to e-business
A)
Cash on delivery (CoD) done
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B)
Cheques done
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C)
Credit and Debit Cards done
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D)
E-cash done
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question_answer 4)
Call Centre handles:
A)
Only in - bound voice based business done
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B)
Only out - bound voice based business done
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C)
Both voice based and non - voice based business done
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D)
Both customer facing and back - end business done
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question_answer 5)
It is not an application of e-business:
A)
Online bidding done
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B)
Online procurement done
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C)
Online trading done
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D)
Contract Rand D done
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question_answer 6)
E-business and E-commerce are:
A)
Synonyms done
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B)
Antonyms done
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C)
Former is wider than latter done
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D)
Former is narrow than latter done
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question_answer 7)
When was Electronic Data Interchange (EDI) standardised?
A)
1984 done
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B)
1995 done
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C)
2000 done
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D)
1999 done
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question_answer 8)
In B2B, B2C, C2C etc B and C stand for:
A)
Business and Corporate done
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B)
Biding and Customer done
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C)
Business and Customer done
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D)
Business and Consumer done
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question_answer 9)
When parties involved in the electronic transactions are from within a given business firm, it is called:
A)
B2B Commerce done
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B)
Intra B Commerce done
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C)
C2C Commerce done
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D)
B2C Commerce done
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question_answer 10)
When a firm transacts with its employees, it is referred to as:
A)
B2B Commerce done
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B)
B2E Commerce done
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C)
C2C Commerce done
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D)
B2C Commerce done
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question_answer 11)
Work from home using internet is covered under:
A)
Online Networking done
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B)
Virtual Private Network done
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C)
Electronic Data Exchange done
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D)
Paypal done
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question_answer 12)
Which of the following is a benefit of e-business?
A)
Less Risky done
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B)
Less Technological Requirements done
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C)
Convenience done
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D)
All of the above done
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question_answer 13)
Which of the following is not an application of e-business?
A)
E-procurement done
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B)
e-bidding done
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C)
e-delivery done
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D)
All of the above done
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question_answer 14)
Which of the following can be used only for e-business?
A)
Cheques done
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B)
Credit Card done
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C)
Debit Card done
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D)
E-cash done
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question_answer 15)
About 95% of online consumer transactions are executed through:
A)
Cheques done
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B)
Credit Card done
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C)
Debit Card done
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D)
E-cash done
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question_answer 16)
When a customer claims that he has made payment but the seller does not get it, it is called:
A)
Default on Delivery done
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B)
Default on Order Taking done
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C)
Bed Debts done
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D)
Default on Payment done
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question_answer 17)
Which of the following is used to handle data storage risk?
A)
VIRUS done
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B)
Hacking done
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C)
Cryptography done
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D)
All of the Above done
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question_answer 18)
______is the largest captive BPO unit in India for providing certain kinds of services to the parent company in the United States as well as to its subsidiaries in other countries.
A)
Infosys done
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B)
General electric (GE) done
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C)
Accenture done
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D)
None of these done
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question_answer 19)
BPO _______cost and _______excellence.
A)
Reduces, Reduces done
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B)
Increases, Increases done
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C)
Reduces, Increases done
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D)
Increases, Reduces done
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question_answer 20)
In India, ______and ________ are referred to as emerging modes of business.
A)
E - Business and E -Commerce done
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B)
Outsourcing and E-business done
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C)
Outsourcing and E-Commerce done
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D)
Online Trading and Networking. done
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