question_answer 12)

 What is the significance of the title? To whom or to what does it refer?

Answer:

The story 'Quality' is a story about a bootmaker, Mr. Gessler. He was a very devoted man to his work. For him bootmaking was an art. He tried all his skills to beautify his boots. Perfection and quality were his motto. His boots lasted for long. He always prepared the boots on order. He was known for his quality. So, the title of the story is very much significant in its proper context.